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Is physical access of target Phone Required? Yes, physical access of the phone/computer which needs to be monitored is required for installation of Mobistealth. Installation of mobistealth is very easy and quick and it hardly takes couple of minutes. Once installed, Mobistealth becomes almost undetectable on target phone
Which mobile phones are supported? MobiStealth currently supports Android, BlackBerry, iPhone, Symbian/Nokia and Windows Mobile phones. We are working on supporting other popular devices. If you want to know when your device will be supported please contact us Will users know MobiStealth is installed or running? MobiStealth uses the latest innovations in mobile monitoring to keep your monitoring safe and secure. There are no indications that MobiStealth is running while it is active. It runs in completely stealth mode. Stealth Club is a place from where you can monitor all activities on a particular phone. You just need to login to your Stealth Club account and then you can monitor all activities on a registered phone. Do I need any special software to use MobiStealth? No. In order to use MobiStealth services you need a web browser, Internet access and small client (MobiStealth) downloaded on your phone or computer. Where do I get MobiStealth client software(MobiStealth)? Detailed installation instructions alongwith download link of Mobistealth will be immediately emailed to you. You can also view the installation instructions and download link by logging into your account and clicking the installation guide. This link becomes visible only after you purchase Mobistealth. I have created my account. What's next? After you create your account , you should check your email. Detailed installation instructions alongwith download link of Mobistealth will be immediately emailed to you. You can also view the installation instructions and download link by logging into your account and clicking the installation guide. This link becomes visible only after you purchase Mobistealth Do you provide software updates? Yes. As long as you are a MobiStealth subscriber you will receive the latest upgrades to the MobiStealth free of charge. How do I cancel my subscription? If you like to disable your account, please contact us. We shall send you an email with detailed instructions about uninstalling the MobiStealth. We shall also delete all your information from our servers and will notify you through email once it is completed. if you are ever interested in signing up again, you shall always be welcomed. How to play recording of surroundings? Recordings are done in 3gp,amr or caf format depending upon the phone platform. You need to download specific codec to play with Widnows Media Player. You can also download a player to which supports required media format. Apple QuickTime is one such player which can play 3gp and caf files. Video recordings are done in 3gp format. You need to download 3gp codec to play with Widnows Media Player. You can also download a free 3gp player to play the videos. Apple QuickTime is one such player which can play 3gp files. Call recording can be in 3gp, mp4 or amr format. Please make sure that your media player supports the respective format before playing the recording. You can check the format of recording from extension of call recording file. If recording doesn't play then there are chances that your media player doesn't have the required codec. If a user uses a browser other than the default browser of the phone, will the browsing history still be logged? Currently Mobistealth logs the browsing history only for the default browser. As do all the similar products. I have purchased the mobistealth license but still waiting for installation instructions? Most probably you forgot to click the "Return to merchant" button after completing your transaction. In such case please contact support so that we can resolve this issue as soon as possible. How can I install mobistealth? Detailed installation instructions alongwith download link of Mobistealth will be immediately emailed to you. You can also view the installation instructions and download link by logging into your account and clicking the installation guide. This link becomes visible only after you purchase Mobistealth. Can i switch Phone under one license? Yes, you can switch as many phones as you like under one license. You just need to deactivate the active phone and then activate Mobistealth on the second phone. If I upgrade my license do I have to reinstall the software on the target phone? No you don't have to install anything new after you upgrade the license. The adjustments are made automatically to activate new features. Can I install Mobistealth on the target phone remotely without having physical access to the phone? This is not possible. And currently there is no such product in the world that can do this. Is Mobistealth installed on the SIM card of the phone? No, Mobistealth is installed on the internal memory of the phone and works independent of the SIM card. You can get support from following link support. Does mobistealth support my phone? MobiStealth currently supports Android, BlackBerry, iPhone, Symbian/Nokia and Windows Mobile phones. For a complete list of supported phones please refer to the list of supported phones. What if the target phone is broken how to migrate the license to another phone? You just need to contact support for license migration. Can I upgrade my license with a prorated fee? Yes you can upgrade by paying a prorated amount for the rest of your license period. Will there be any errors on the target phone after the license expires? No, there will not be any sign of Mobistealth on target phone even after license has expired. Does my iPhone need to be jailbroken? Target iPhone should be jailbroken in order to install Mobistealth. How to delete browser cookies?
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CALL: 1-978-215-9985 (Mon-Fri 9am-7pm EST)
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